Will I receive a tracking number for my package?
Yes of course! As soon as your order will ship, you will receive a personal tracking number to monitor the progress of your order.
Wed, 14 Oct, 2020 at 5:52 PM
How quickly will I receive my order?
We work very hard to provide very fast shipping. But of course, shipping time varies depending on location. We invite you to look at the following page for ...
Wed, 14 Oct, 2020 at 5:55 PM
How expensive is shipping a framed Star Poster?
You will be surprised, but shipping a framed poster is the same price as a standard poster: Only 4,90€ ! But we even have a better offer for you: free shipp...
Thu, 26 Nov, 2020 at 7:39 PM
Do you offer express shipping?
We do not offer express shipping since our standard delivery times are already very quick. If ever you are already late for a gift and cannot wait for deliv...
Wed, 14 Oct, 2020 at 5:58 PM
Is it possible to add a special message to the order?
We do not offer this possibility at this time, however, we do offer an amazing gift packaging option for framed posters and panel prints which will for sure...
Wed, 14 Oct, 2020 at 5:59 PM
I want to send the package directly to my loved one, can you send the package without invoice?
Not a problem, we only send our invoices via email to avoid bad surprises like these. 
Wed, 14 Oct, 2020 at 6:00 PM
How do you package the Star Maps?
Whether you order your Star Map framed or on its own, you can be sure that it will be carefully wrapped in a high quality packaging to provide the best prot...
Wed, 14 Oct, 2020 at 6:01 PM
I'm in a rush and can't wait for shipping. Can I print my Star Poster on my own?
Definitely! Simply select "Instant Digital File" after creating your Star Map to immediately have access to your online, high resolution print fil...
Wed, 14 Oct, 2020 at 6:02 PM
Great questions, but mine is not there.. Can you still help me?
Of course, happy to help! Sorry to hear we have not covered your question yet. Please contact us here, we'll make sure to get back to you quickly!
Thu, 26 Nov, 2020 at 8:26 PM