The Star Poster - US & Canada
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FAQ US & CANADA
How do I make sure I get my order before Christmas?
What is the last order date before christmas?
I'm in a rush and can't wait for shipping. Can I print my Star Map on my own?
Can you send the package without invoice?
Do you offer volume discounts?
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Fine Art Poster
Fine Art Poster and Frame
Does my Star Map come with a hanger included?
Is my Star Map framed?
Creating my Star Map
What is a personalized Star Map?
What sizes and formats do you offer?
How can I create my personalized Star Map?
Can I create a Star Map for any date and place?
Can I look for coordinates instead of the name of the location, when creating my Star Map?
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How can I track my order?
How quickly will I receive my order?
How expensive is shipping?
Do you offer express shipping?
Is it possible to add a special message to the order?
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Which payment methods do you accept?
Do you offer gift vouchers?
How do I redeem discount codes?
After ordering my Star Map
What happens if my Star Map is damaged during shipping?
I made a mistake on my Star Map, how can I make changes?
How do I change my shipping address?
I haven’t received my confirmation email, what now?
What is your cancellation and return policy?
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Are your products environmentally friendly?
I could not find an answer to my question, can you still help me?